Out of hours emergencies
The surgery is open from 08:00 until 18:30 each weekday. The surgery is closed from 18:30 until 08:00 each weekday. The surgery will close at 18:30 on Friday and will not reopen until 08:00 on Monday morning. At times when the surgery is closed, the Local Health Board take responsibility for out of hours care and cover.
From the 4th of July 2011 the Out of Hours Service will be provided by ABM-Wide GP Out of Hours
What to do out of hours:
- If you need medical advice call NHS Direct on 0845 4647
- If you have severe injury such as difficulty breathing, chest pains, severe bleeding or suspected broken bones you should call 999
- For urgent medical attention that cannot wait until the surgery reopens, call 0330 123 9180
It is your responsibility to use this service sensibly and enable the medical services to deal with genuine emergencies effectively.
The following information has been provided by Bridgend Local Health Board:
What are out of hours services?
Out of hours services are the non-emergency health services provided when your GP surgery is closed in the evening, at night and on weekends. They are for patients who need to see a doctor urgently and who cannot wait until the next day.
The out of hours service will operate during the following times:
Monday to Thursday: 18.30 pm to 8.00 am
Weekends: 18.30 pm Friday until
The service will also be available on Bank Holidays.
Pencoed and Llanharan surgeries are no longer open on Saturday mornings.
The Out of Hours Service is not designed for the request/collection of repeat prescriptions. Please contact your GP surgery during normal opening hours to arrange this.
How do I contact the out of hours service?
Telephone the surgery in the usual way or call the out of hours service directly on 0330 123 9180. Stay on the line to listen to the message and you will be instructed what to do.
Additional help available to you out of hours :
NHS Direct Wales 0845 4647 Health advice and information over the telephone.
NHS Direct Wales is a confidential telephone service. You can ring for nurse advice if you are feeling ill and are unsure what to do, or for health information on particular conditions such as diabetes and allergies. NHS Direct Wales can also tell you where to find your nearest doctor, pharmacist, dentist or support group. You can call NHS Direct at any time of the day or night.
Accidents and Emergencies (A&E)
A&E is not an alternative to your GP. Don’t go to A&E simply because your doctor cannot see you straight away. Using A&E and 999 services for minor problems will prevent others with life threatening conditions from getting immediate care.
If you have a severe injury or a serious accident you should dial 999
You can go to your local Accident and Emergency Department (A&E) at Princess of Wales Hospital if you have:
- Sustained an injury in the last 2 days
- An acute illness, i.e. onset in the last 24 hours, that may need admission to hospital
- Sudden onset of breathing difficulty or chest pain
- Acute onset of pain that is not helped by simple pain killers