Dr D A Ware · Dr G V Price · Dr J A Crane · Dr G A Preest· Dr O Thomas
Online practice questionnaire - This is a completely anonymous questionnaire. You will need an access code to complete the questionnaire. Answers cannot be linked back to patients or access codes, so all responses are completely anonymous
Pencoed and Llanharan Surgery Pages. These pages list the various services and facilities at each surgery. Includes details of how to make an appointment, home visits, repeat prescriptions etc. You can view the Pencoed or Llanharan Services available at each surgery. There are details about the New Patient Health Checks, Clinics, Cervical smears, etc. New patients can print out the New Patient Questionnaire and bring it along, already filled in, for their New Patient Check.
Out of Hours: This page gives details of what to do if you need to contact a Doctor when the surgeries are closed.
Prescriptions: You can order your repeat medication by filling in the form in this section. Also explains your repeat prescription side slip.
Minor Surgery: This section gives details of our Minor Surgery clinics. Includes online waiting list so that you can check your appointment date (this only applies to "in-house" surgery with Dr Preest and does not apply to patients waiting to go to hospital for their surgery). Also includes sections on
 | Joint Injections, and |
| Liquid Nitrogen treatment (otherwise known as "Cryotherapy"). |
Investigations: We are aware that it can be very difficult to remember what the Doctor or Nurse has said to if you need to have an investigation, whether it is a simple blood test or a more detailed scan. This section includes information to supplement the advice given to you during a consultation with the Doctor. There are sections explaining the following:
| Blood tests (FBC, TFT, LFT, Monospot, ESR, etc) |
| ECG (Electrocardiogram) |
| Ultrasound scans |
| Urine tests |
| Gastroscopy (or "magic eye") |
| Faecal Occult Blood (F.O.B.) |
If you have ever wondered why you had a particular test or what the results mean, then this is where to look.
Health Information: This section contains information on a variety of subjects and has been written by the Doctors for you. The main areas are:
| "After your Heart Attack" - also includes our Cholesterol lowering diet sheet for you to print out. |
| Haemorrhoids |
| Prostate problems - also includes the IPSS symptom chart for you to print out and fill in before seeing the Doctor. |
| Sleep problems and Insomnia |
| The combined oral contraceptive pill ("The pill") |
| How to treat common ailments (Back pain, Burns, Colds, Headlice, Chickenpox, Fever & high temperature, Sprains, Diarrhoea, Insect bites & stings) |
| Travel and Holiday Advice (including sections on Cuts & grazes, Insect bites, DVT, Malaria, Travel when pregnant, Diarrhoea, Sunburn, The Diabetic traveller etc) |
| Breast screening |
| Steroids - Information leaflet for patients with acute asthma, who have been started on a short course of steroid tablets |
| Pregnancy and Miscarriage |
| Diabetes |
| Hypertension (High blood pressure) |
Staff: This section tells you a little about the staff who work at the medical centres, including:
| Doctors (The 5 Partners, our Retainee Doctor and Doctors called "Registrars" who are undergoing postgraduate training in General Practice with us) |
| Nurses (both practice based and District Nurses) |
| Administration (Practice Manager, Reception Supervisors, Secretaries and Receptionists) |
| Physiotherapists |
| Midwives and Health Visitors |
How do I..?: This section gives answers to some questions that we are often asked
| What's my cholesterol? |
| How do I see a specialist privately? |
| How can I help my Doctor? |
| How do I get a sick note |
| How long will I have to wait to see a specialist on the NHS? |