Prescriptions

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GP/NHSnet Progress Achievement Award
Winner 2003

Click here to order a repeat from Pencoed Surgery   Click here to order a repeat from Llanharan Surgery

Online requests for repeat medication
 It is now possible to order your repeat medication online. Please let us know if you find this facility useful - your suggestions and comments are very important to us. Before ordering any repeat medication online, please read the important notice regarding security of e-mail at the foot of this page.

This practice has 2 surgeries - The main surgery in Pencoed and our branch surgery in Llanharan. You must submit your online request to the surgery where you would normally take your repeat medication slip (Llanharan for Llanharan patients or Pencoed for patients living in Pencoed!).

tablets

Your online request will be stored on our computer and then processed by our reception staff during office hours the next working day. The prescription will then be ready at your chosen collection point (the surgery or your selected Pharmacy) after 2 working days. Although you may submit your request at any time of the day or night, we would like to remind you that requests are dealt with only between 08:00am and 18:30pm Monday to Friday. Repeat prescriptions are not processed at weekends. Thus, if you submit a request at 18:35 on Friday evening, it may not be ready to collect until the following Wednesday.

Please take note of the following points - failure to do so will mean that your request will not be processed:

bullet Only items listed on your repeat prescription side slip can be ordered.
bullet Items can only be ordered when they are due.
bullet If incorrect patient details or drug names are submitted, your order will not be processed by our staff.
bulletAny requests for items which are not listed on the repeat prescription will not be processed.
bulletPlease type in the medication names with the exact spelling and doses as shown on your repeat prescription slip. Please note that the name on the tablet box may be a "brand name" which is not necessarily the same name as the one on your repeat prescription slip - it's the name printed on the repeat prescription slip that we want!
bullet You must select the correct surgery otherwise your request will not be processed quickly and there may be a delay in getting your medication.
bullet Confirmation: Each request is confirmed in the form of a confirmation page that opens automatically in your browser after hitting the "submit" button. This page confirms your details and your order. This confirmation page verifies that the details you entered on your request form have been e-mailed from the web server to the surgery. It DOES NOT verify that we have received it. If there are any problems with the NHS email service, it is possible in exceptional circumstances that your details may not reach us. After pressing the "submit" button, you should wait for this confirmation page to appear before moving on (depending on the speed of your Internet connection, this confirmation page should only take a second or two to load). Please note that your request is not confirmed by e-mail. We recommend that you print and keep a copy of each confirmation page every time you order.

Repeat prescription slip explained:
Your prescription will have a tear slip itemising your treatment (on the right hand side).

To obtain a repeat prescription by handing in or posting the side slip to the surgery, mark the item(s) that you require and deliver the slip to the surgery . For example, if you only want "Atenolol and "GTN" on the prescription below, you would circle 1 and 4. Please allow 48 hours notice. If you wish, you may enclose a stamped addressed envelope and your prescription will be posted to you.
If you order your prescription online, you will be asked to enter your NHS number. This is a 10 digit number that appears below your address on the side slip of your repeat prescription (see picture below). You can also find your NHS number on your NHS card. Staff at reception will be pleased to give you your NHS number provided that you bring along some form of proof of identity (we will not issue this information over the phone).
PLEASE DO NOT REQUEST REPEAT PRESCRIPTIONS BY TELEPHONE - with over 10 000 patients, this would block the lines for urgent calls. If the words "APPT" shows on your slip, please refer to the receptionists.

 

Repeat Prescription

  
 

This is where your name goes


Josephine Bloggs
34 The Right St
Pencoed
CF35 WRU

  
This 10 digit number is your NHS number. You will need this to order prescriptions online

This tells you the name of your medicine and how many repeats are left on computer e.g. 3/6 means that you have used 3 of your 6 repeats. When you have used 6/6, you may have to see the Doctor before you can have more medicines. Draw a circle around each item required e.g. circle 3 & 4 to request Adipine and GTN

 614 123 4567  
1) Atenolol 50mg Take one daily (28) 1/6
2) Bendroflurazide 2.5mg daily (28) 3/6
3) Adipine 10mg twice daily (56) 6/6
4) GTN spray as required 4/6
In this area, we print messages and instructions ------<RECALLS>-----------------------------------------------

Please make sure that you order your repeat prescription at least 48hrs before you need it
We cannot process repeat prescriptions on Saturday mornings

--------------------------------------------------------------

  
These messages mean that this patient is due a cervical smear, she must see the Dr before she can be issued with further contraception and her Tetanus booster is due! Cervical Neoplasia Screening
Contraceptive advice
Tetanus Booster due		  
This is where we write messages and instructions for patients when the prescription is collected

Please see the nurse for a blood test

  

 
Copyright © Pencoed Medical Centre. Designed by Dr G A Preest.  All rights reserved. Revised: 19-12-2007
Important Notice - PLEASE READ BEFORE SUBMITTING YOUR REQUEST
We have designed this form so that the information given could not easily identify a patient to others. Although this form is e-mailed directly to Pencoed or Llanharan Medical Centres, please bear in mind that it is possible for e-mail in general to be intercepted and read by third parties. Your e-mail may be seen by non-medical staff and we cannot guarantee the confidentiality of the information submitted to us by e-mail. We cannot accept responsibility for any typing errors. It is your responsibility to decide whether to act upon the information given at this web site. This facility is intended ONLY for patients living within our practice area and registered with us. If you do not live within our practice area and are not registered with us, please do not proceed further. The authors of this website will not accept responsibility for any consequences arising from the advice given within this website. This website does not contain any confidential material, patient details or clinical records. It is not possible to access confidential information, patient details or clinical records via this web site. Please do not send any confidential or private information to us via this web site or via the Internet. The hardware used to maintain this site is totally separate and not connected in any way to our clinical systems.
The information contained on this site is general information which is not in any way intended to replace the specific advice that patients may obtain from their own doctor about individual care. Please do not send any personal medical questions for Doctors by e-mail.

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